We're Hiring!

3rd October 2019

Bowker IT are looking for a new IT Engineer to join our fantastic team!

IT Engineer Job Description

 

We are seeking an experienced, proactive, hands on IT Engineer to join our expanding team based in Morecambe. Bowker IT is a well-established North West based company with ambitious growth plans and is recruiting in order to support this. Working both onsite and in the office you’ll be required to carry out strategic planning, implementation and ongoing support for SME and the Education sectors infrastructure solutions. You’ll be working in Windows, Hyper-V and VMware environments.  You’ll need proven problem solving skills, excellent time management, and exceptional communication skills to manage client demands and expectations and have the ability to handle multiple assignments simultaneously.

The ideal candidate will have previously worked within an IT company or managed service provider, be degree educated, have current MCSE qualifications, have a broad technical background and will preferably have experience in some but not all of the following areas:

• Good Windows, Active Directory, DNS, DHCP, GPO modelling. • Good networking experience (LAN/WAN/VLANs Firewalls). • Ability to communicate at all levels within an organisation. • Minimum 2 years’ experience working in a similar role.

• Previous IT Engineer\Technician experience. • Full UK driving licence.

• Recognised accreditation or Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, VMware VCP.

• Experience supporting Microsoft Server and Desktop operating systems including Server 2008-2019, Windows 7/8/10

• Experience supporting Exchange Server and Office365 Hosted Exchange

• Experience with PowerShell and other common scripting languages

• Basic experience with MS SQL administration

• Working knowledge of leading Antivirus and Backup software solutions

• Basic knowledge of Virtualisation technologies and practices (VMware, Hyper-V)

• Technical awareness: ability to match resources to technical issues appropriately

• Understanding and experience of common support tools, techniques, and how technology is used to provide IT services.

• IP Telephony

• Wireless Networking

Further experience of some of the following would be highly beneficial:

• Microsoft Azure

• SAN technologies. • HP Hardware.

• Ubiquiti Solutions • WatchGuard or Draytek Hardware. • Veeam Availability Suite.

• CCTV

• Building Security

• Experience supporting SharePoint

 

The successful candidate will be required to have the following personal skills:

 

• Ability to project a professional, friendly image.

• Excellent Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care

• Ability to analyse and solve problems quickly and completely

• Ability to multi-task and adapt to changes quickly

• Excellent Time management recording and management

• Be self-motivated with the ability to work in a fast moving environment

 

The successful candidate will receive excellent career development and training opportunities and will be expected to gain Microsoft and VMware Certifications to further their career, 22 days holiday plus other benefits.

If you're interested, please send in your CV with brief covering letter to careers@bowkerit.co.uk or call for more details.

 

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When we started the business, we chose Bowker IT straight away as we knew the team would get the job done. From recommending Cloud Storage - to allow us to have access to a server and our email at a low cost no matter where we are in the world - right through to remotely accessing our computers when we have problems, they have provided exactly what we need to operate our business efficiently. They are friendly, straight talking, approachable and always ensure any issues are sorted out quickly, which allows us to concentrate on running the business. They have become a valuable part of our company and I’d happily recommend them to other businesses looking for support as they grow.

Laura Mashiter, Refresh PR

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Bowker IT provides a highly professional, knowledgeable and cost effective service. They have a thorough understanding of our unique needs and priorities, in addition to awareness of wider technological developments and business innovations. As an online operation uptime is business critical, and Bowker IT have consistently demonstrated their commitment to ensuring we have a stable and effective system in place.

Mark Hepworth, Intec (UK) Limited

Client Feedback

We are extremely happy with the service we have received from Bowker IT, right from the start they were clear and helpful in implementing our IT upgrade. Unlike other companies I have worked with, they kept us in the loop and kept the conversations jargon free and non patronising. The installation was quick, painless and passed without disruption to our work, and they are very quick to provide off and on site support, even for relatively small issues. I would definitely recommend them to any of our clients with similar requirements.

Dominic Williams, Fat Media Limited

Client Feedback

Client Feedback

"The Engineers from Bowker IT were very professional and made sure that the solution fit our requirements. The install was done during quiet time but we still had a large number of people coming in and out, they were not disrupted and work was done to a high safety standard."

Darren Stevens, IT Manager

Client Feedback

We have no hesitation in recommending Bowker IT to other businesses. They provide a superb service - friendly, helpful and always available whenever needed. I am deeply impressed with their transparent costing which enable future growth plans to be accurately forecast. Bowker IT consultants feel like a part of the company, they get involved in any meetings where IT is concerned when requested, provide good documentation and deliver timesheet driven reports and proactive system monitoring. It's a first class service without the high cost this usually implies.

John Lyon, ICS (Independent Contractor Services) Ltd

Client Feedback

We are a fairly new client to Bowker IT, but in the short time that we have worked with them, they have implemented a solution that has improved our day to day working environment greatly. The consultants provide an efficient and professional service both remotely and on-site. They deal with issues in a timely manner, keeping us informed throughout. They have an understanding of our requirements for the working day to run effectively, and are committed to making sure our environment is stable and productive. I highly recommend Bowker IT Ltd to any company that are looking to outsource their ICT, they have become a valued part of our company in such a short space of time..

Val Hughes, AM Support Services Ltd
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