Our support packages are simple. You won’t find any hidden extras. We tailor our suggestions to your school's specific needs - paying special attention to your budget, size, and anticipated growth, saving you money in the long term.

Curriculum Support Visits

The Bowker IT technicians let you choose onsite visit hours and days to fit the needs of your school. Weekly, fortnightly, and monthly visits are included in some of our standard packages, but we have the flexibility you need to fit around you.

Reactive

If you have any problems, we’re just at the end of the phone, so give us a ring. You can get a block of support hours to use onsite or over remote support backed by our team. You don't have to wait until a scheduled visit, jump to the top of the list with a guaranteed response time. Drop us an email or get us on the phone to help you with your day-to-day problems.

Projects

As well as offering support contracts, we can also quote for projects with a deadline and budget.

IT Strategy Meetings

In order for our schools to receive the absolute best service, we see it as crucial that Bowker IT consultants meet regularly with the SBM and/or Head to understand where they're heading or want to head with technology. We also see this as an ideal opportunity to discuss any new technology that we might think would be useful to your school.

Reporting

Every minute of a technician’s time working on site or remotely is recorded and documented, with detailed notes on what the issue was and how it was resolved. Reports are sent each month, giving you an overview of what has been done, by who, and how long it has taken.

To find out more or book your first meeting, give us a call on 01524 385800.

How We Work

Understand

Understand

Taking the time to get to know you, your business, and all of your requirements

Plan

Plan

Meeting your current needs, while always future-proofing for issues down the line

Deliver

Deliver

Our transparent services keep you on budget and on schedule with limited disruption

Central Lancaster High School

“The migration to a single domain was virtually flawless with minimal snagging. Network speed has improved considerably with backups simplified. Staff can now log on to any computer...

Lancaster Road Primary School

Everything we do as a school is focussed on raising aspirations, improving outcomes for children and ensuring a safe and happy school experience for children. Bowker IT have become...

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Client Feedback

Bowker IT provides a highly professional, knowledgeable and cost effective service. They have a thorough understanding of our unique needs and priorities, in addition to awareness of wider technological developments and business innovations. As an online operation uptime is business critical, and Bowker IT have consistently demonstrated their commitment to ensuring we have a stable and effective system in place.

Mark Hepworth, Intec (UK) Limited

Client Feedback

"The Engineers from Bowker IT were very professional and made sure that the solution fit our requirements. The install was done during quiet time but we still had a large number of people coming in and out, they were not disrupted and work was done to a high safety standard."

Darren Stevens, IT Manager

Client Feedback

We have no hesitation in recommending Bowker IT to other businesses. They provide a superb service - friendly, helpful and always available whenever needed. I am deeply impressed with their transparent costing which enable future growth plans to be accurately forecast. Bowker IT consultants feel like a part of the company, they get involved in any meetings where IT is concerned when requested, provide good documentation and deliver timesheet driven reports and proactive system monitoring. It's a first class service without the high cost this usually implies.

John Lyon, ICS (Independent Contractor Services) Ltd

Client Feedback

When we started the business, we chose Bowker IT straight away as we knew the team would get the job done. From recommending Cloud Storage - to allow us to have access to a server and our email at a low cost no matter where we are in the world - right through to remotely accessing our computers when we have problems, they have provided exactly what we need to operate our business efficiently. They are friendly, straight talking, approachable and always ensure any issues are sorted out quickly, which allows us to concentrate on running the business. They have become a valuable part of our company and I’d happily recommend them to other businesses looking for support as they grow.

Laura Mashiter, Refresh PR

Client Feedback

We are a fairly new client to Bowker IT, but in the short time that we have worked with them, they have implemented a solution that has improved our day to day working environment greatly. The consultants provide an efficient and professional service both remotely and on-site. They deal with issues in a timely manner, keeping us informed throughout. They have an understanding of our requirements for the working day to run effectively, and are committed to making sure our environment is stable and productive. I highly recommend Bowker IT Ltd to any company that are looking to outsource their ICT, they have become a valued part of our company in such a short space of time..

Val Hughes, AM Support Services Ltd

Client Feedback

The installation of the replacement CCTV was completed with minimal issues. Everything from the cabling to the final configuration of the cameras was completed professionally and on schedule. This has enable key staff to view live footage on their iPads while in school on the move. This has massively increased the safeguarding aspect as staff are able to locate students quickly and deal with any incidents that happen during the school day. The improvement to after school hours has been night and day. The images at night are so much clearer and the option to have the cameras on motion detect has helped with not storing unnecessary video footage.

Adam Sharples, Carnforth High School

Client Feedback

We are extremely happy with the service we have received from Bowker IT, right from the start they were clear and helpful in implementing our IT upgrade. Unlike other companies I have worked with, they kept us in the loop and kept the conversations jargon free and non patronising. The installation was quick, painless and passed without disruption to our work, and they are very quick to provide off and on site support, even for relatively small issues. I would definitely recommend them to any of our clients with similar requirements.

Dominic Williams, Fat Media Limited

Client Feedback

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Our Accreditations

Bowker IT are a highly accredited, quality IT solutions provider

ISO 9001 - Quality Management
ISO 14001 - Environmental Management
ISO 45001 - Health & Safety Management