We've Hired!

13th May 2019

Bowker IT are thrilled to have filled the vacancy! - We always recruit carefully and make sure they'll not only be a real asset to our clients but also to our fantastic team as a whole. We'll introduce you to him after the 1st June.. Can't wait for him to start!

IT Technician Job Requirements


As an IT Technician you will be based at the Morecambe office and will provide an all-round IT Service to external clients both SME and Education sectors.   

Working in such a varied environment, you will be involved with a wide range of technical support queries, however, some of the more common tasks will include:

  Daily Tasks.


·       First Line IT Support and remote access.

·       Quote customers on new PCs, Laptops, Printers

·       Proactive server monitoring and reporting.

·       System checks.

·       Back up monitoring and reporting.

·       Assisted School and Site Visits if required


Technical Areas.

  You will also be responsible but not limited to working on or within following areas:


• Windows, Active Directory • Have a basic knowledge with networking (LAN/WAN/Firewalls). • Escalate ongoing or 2nd, 3rd line issues

• Quoting customers • Ability to communicate at all levels within the organisation.

• Microsoft Server and Desktop operating systems including Server 2008/2012/2016/2019, Windows 7/8/10

• Basic support of Exchange Server and Office365 Hosted Exchange

• Antivirus and Backup software solutions

• Technical awareness: ability to match resources to technical issues appropriately

• Understanding and experience of common support tools, techniques, and how technology is used to provide IT services.

• Basic understanding of IP Telephony • HP Hardware.

• Basic support Wireless Networking • Basic Firewall support.

• Imaging and building PCs


Person Specification

  Additionally, it expected that you are able to work in the following manner:


·       Project a professional, friendly image.

·       Excellent Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care

·       Ability to analyse and solve problems quickly and completely

·       Ability to multi-task and adapt to changes quickly

·       Time management recording and management

·       Self-motivated with the ability to work in a fast moving environment

·       Maintain any IT qualification such as Microsoft accreditations.

How We Work



Taking the time to get to know you, your business, and all of your requirements



Meeting your current needs, while always future-proofing for issues down the line



Our transparent services keep you on budget and on schedule with limited disruption

Central Lancaster High School

“The migration to a single domain was virtually flawless with minimal snagging. Network speed has improved considerably with backups simplified. Staff can now log on to any computer...

Lancaster Road Primary School

Everything we do as a school is focussed on raising aspirations, improving outcomes for children and ensuring a safe and happy school experience for children. Bowker IT have become...


Client Feedback

When we started the business, we chose Bowker IT straight away as we knew the team would get the job done. From recommending Cloud Storage - to allow us to have access to a server and our email at a low cost no matter where we are in the world - right through to remotely accessing our computers when we have problems, they have provided exactly what we need to operate our business efficiently. They are friendly, straight talking, approachable and always ensure any issues are sorted out quickly, which allows us to concentrate on running the business. They have become a valuable part of our company and I’d happily recommend them to other businesses looking for support as they grow.

Laura Mashiter, Refresh PR

Client Feedback

We have no hesitation in recommending Bowker IT to other businesses. They provide a superb service - friendly, helpful and always available whenever needed. I am deeply impressed with their transparent costing which enable future growth plans to be accurately forecast. Bowker IT consultants feel like a part of the company, they get involved in any meetings where IT is concerned when requested, provide good documentation and deliver timesheet driven reports and proactive system monitoring. It's a first class service without the high cost this usually implies.

John Lyon, ICS (Independent Contractor Services) Ltd

Client Feedback

Bowker IT provides a highly professional, knowledgeable and cost effective service. They have a thorough understanding of our unique needs and priorities, in addition to awareness of wider technological developments and business innovations. As an online operation uptime is business critical, and Bowker IT have consistently demonstrated their commitment to ensuring we have a stable and effective system in place.

Mark Hepworth, Intec (UK) Limited

Client Feedback

We are a fairly new client to Bowker IT, but in the short time that we have worked with them, they have implemented a solution that has improved our day to day working environment greatly. The consultants provide an efficient and professional service both remotely and on-site. They deal with issues in a timely manner, keeping us informed throughout. They have an understanding of our requirements for the working day to run effectively, and are committed to making sure our environment is stable and productive. I highly recommend Bowker IT Ltd to any company that are looking to outsource their ICT, they have become a valued part of our company in such a short space of time..

Val Hughes, AM Support Services Ltd

Client Feedback

We are extremely happy with the service we have received from Bowker IT, right from the start they were clear and helpful in implementing our IT upgrade. Unlike other companies I have worked with, they kept us in the loop and kept the conversations jargon free and non patronising. The installation was quick, painless and passed without disruption to our work, and they are very quick to provide off and on site support, even for relatively small issues. I would definitely recommend them to any of our clients with similar requirements.

Dominic Williams, Fat Media Limited
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We've Hired!

Bowker IT are thrilled to have filled the vacancy! - We always recruit carefully and make sure they'll not only be a real asset to our clients but also to our fantastic team as a whole. We'll introduce you to him after the 1st June.. Can't wait for him to start!


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